bravompo Platform Privacy Notice
This page describes what we collect when you use bravompo and how we keep that data protected.
We at bravompo collect personal information only to deliver our service—to process your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, to verify your account before withdrawals, to settle your game records, and to respond to your support requests. We do not sell your data to third parties. We do not use your information for marketing without your consent. We apply standard encryption and access controls to keep your balance, payment details, and game history private.
Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.
What information we collect on bravompo
We collect information in several categories. First, we collect account creation data: your email address, a password you set, your chosen username, and your account currency preference. Second, we collect identity information during verification: your full name, date of birth, national ID number or passport information, and physical address. Third, we collect payment information: the payment method you choose (e.g. DANA, e-wallet, mobile banking), the account holder name on that method, and transaction records showing deposits and withdrawals.
Fourth, we collect game activity data: the games you select, the amounts you wager, the results of those games, and your account balance at each transaction. Fifth, we collect technical information: your device type (Android or iOS), your browser or app version, your IP address, and login timestamps. Sixth, we collect support data: any messages you send to our team, documents you provide for verification, and records of issues we helped resolve.
We do not collect biometric data, health information, or information about your personal beliefs or family. We collect only what is necessary to run our platform and comply with legal obligations in the jurisdictions where we operate.
How we use your information on bravompo
We use account and identity data to verify your account, prevent fraud, and comply with anti-money-laundering regulations. We use payment information to process your local payment, online payment, e-wallet, mobile banking, local payment, and online payment deposits and your e-wallet, mobile banking, local payment, and online payment withdrawals. We use game activity data to settle your bets, maintain your account balance, and generate your transaction history.
We use technical information to diagnose platform issues, improve performance, and detect suspicious account activity such as unauthorized login attempts. We use support data to answer your questions, resolve complaints, and improve our customer service. We use all of this information to keep bravompo secure and compliant with local regulations where our service operates.
We do not use your data for automated decision-making that affects your account without human review. If we flag an account for verification or restrict access, a member of our team reviews the decision before it takes effect. If you dispute a flag, we listen to your explanation and reconsider.
Third parties and data processors on bravompo
We do not own all the systems that power bravompo. We work with vendors in several categories. Payment processors handle the technical side of moving money from your e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking account to ours and back again. These processors see your payment method details but do not see your game history. Banks hold the virtual accounts we use for transfers; they see transaction data but not your account activity on our platform.
Cloud providers host our servers and store our databases. These providers may be located outside Indonesia—potentially in Singapore, Australia, or other countries. They sign contracts promising to keep our data confidential and to use it only to deliver server and storage services. They cannot access your personal information without our instruction.
Analytics vendors help us understand how users navigate bravompo so we can improve the interface. They see aggregated patterns (e.g. "most users click the deposit button within subject to verification of account creation") but not individual account details. Email and SMS providers send us messages to you on our behalf; they see only the message content and your contact information, not your balance or game history.
We require all vendors to sign data protection agreements. If a vendor breaches our agreement, we have the right to end the relationship and move to a different vendor. We do not share your data with vendors unless they need it to provide their service, and we do not sell your data to advertisers or data brokers under any circumstances.
Your rights regarding bravompo data
You have the right to access your data. You can download your account history, game records, and payment transactions directly from your bravompo account dashboard. You can also email our support team to request a full copy of all data we hold about you in a standard format.
You have the right to correct errors. If your name, address, or payment details are wrong, you can update them directly in your account settings, or you can ask our support team to make the change for you.
You have the right to request deletion of your account and associated data. If you ask us to close your account and delete your information, we will do so, except for records we are legally required to keep for anti-money-laundering or tax purposes. These legal records are stored separately and not used for any other purpose.
You have the right to object to certain uses of your data. If you do not want us to send you promotional messages, you can opt out through your account preferences or by emailing support. This does not affect transactional messages (e.g. deposit confirmations or withdrawal notifications), which we must send to keep your account secure.
Contact our team to exercise your rights
To request access, correction, deletion, or to opt out of communications, email our support team through your account dashboard. Include your username and the specific request in your message.
Cookies and tracking on bravompo
We use cookies to keep you logged in and to remember your account preferences. These are "essential" cookies—without them, you would need to enter your password on every page. You cannot opt out of essential cookies, but they expire when you close your browser or log out.
We also use "analytics" cookies to track how users navigate bravompo. These cookies tell us which pages are most popular, where users drop off, and which devices are most common. Analytics cookies do not collect personal information; they collect anonymous patterns. You can disable analytics cookies in your browser settings without losing any functionality on bravompo.
We do not use "tracking" cookies to follow you across other websites. We do not partner with ad networks to show you targeted ads. Our goal is to serve our existing users, not to build detailed profiles of internet users for sale to advertisers.
Data security on bravompo
We encrypt all data in transit—meaning your password, payment details, and account information are scrambled as they travel between your device and our servers. We use industry-standard TLS encryption, the same protocol that banks use.
We encrypt sensitive data at rest—meaning your payment details and identity information are encrypted while stored on our servers. We do not store your payment card numbers; we store only the payment method type (e.g. "local payment") and the masked account details (e.g. "online payment ****9876").
We restrict access to your data. Only staff members who need your information to do their job—such as our verification team or support staff—can view it. We log all access, so we can audit who looked at what data and when. We regularly test our systems for vulnerabilities and fix security issues promptly.
However, no system is completely secure. If a security breach occurs, we will notify affected users and explain what happened, what data was exposed, and what steps we are taking to prevent future incidents. We carry cyber insurance to cover costs associated with data incidents.
How long we keep your data on bravompo
We keep your account data as long as your account is active. When you close your account, we delete most information within days, except for legal records. We keep transaction records (deposits, withdrawals, game settlements) for at least five years to comply with financial regulations in Indonesia and other jurisdictions where we operate.
We keep support messages and verification documents for up to two years after your account closes, in case you return with questions about a past transaction. After two years, we delete these records unless we are required by law to retain them longer.
If you request account deletion, we mark your personal information for deletion immediately but may delay the actual deletion for several weeks while we ensure no pending transactions or disputes need your data. Once the deletion is complete, your account cannot be recovered.
International data transfers from bravompo
Our servers and services may be located outside Indonesia. This means your data may be transferred to and stored in countries such as Singapore, Australia, or the United States. These countries have different data protection laws than Indonesia. However, we ensure that any vendor or partner we work with applies the same level of protection as Indonesian law requires.
If you do not consent to your data being stored outside Indonesia, you cannot use bravompo, as our infrastructure requires international data transfer. By creating an account on bravompo, you acknowledge and accept this data transfer.
Policy changes and your notification on bravompo
We may update this privacy policy to reflect changes in our practices or to comply with new laws. When we make material changes, we will notify you by email at least thirty days before the changes take effect. If you do not agree with the updated policy, you can close your account and request deletion of your data.
We keep an update history at the bottom of this page so you can see what has changed. We encourage you to review this policy periodically.
Contact us about bravompo privacy
If you have questions about this policy, concerns about how we use your data, or requests to access or delete your information, contact our support team through your account dashboard or email the address listed in our contact section. We aim to respond to all privacy inquiries within five business days.
If you believe we have violated your data rights or this policy, you also have the right to lodge a complaint with the data protection authority in your jurisdiction. In Indonesia, this would be the Office of the Deputy for Privacy Protection at the Ministry of Communication and Information Technology.
Summary of our bravompo privacy commitments
We collect personal data only to deliver bravompo's service and comply with legal obligations. We do not sell or share your data with advertisers or data brokers. We encrypt your data in transit and at rest. We require vendors to protect your information the same way we do. You have the right to access, correct, delete, or opt out of certain uses of your data. We keep this policy updated and notify you of major changes.
- We collect account, identity, payment, game, technical, and support information.
- We use your data to verify your account, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, settle games, and comply with regulations.
- We do not sell your data or use it for marketing without consent.
- We encrypt all data in transit and keep sensitive data encrypted at rest.
- We keep your data only as long as necessary; after account closure, we delete most information within days.
- You can request access, correction, or deletion of your data anytime.
If you have further questions about our privacy practices, contact our support team. We are committed to keeping bravompo a secure and transparent platform for all users in supported jurisdictions.